When onboarding an employee onto CarCode, Admins must read the following script to them. The employee must verbally respond “yes” in order for them to receive SMS notifications. If they do not do so, only register them for email notifications or do not register them at all.
"When you are registered to participate in the use by our dealership of Edmunds CarCode, you will receive text notifications when a customer inquiry (or response to a dealer text) comes into us that requires your attention. Message and data rates may apply, depending on your mobile phone service plan. At any time, you may opt out of receiving these notifications by replying STOP to a text. A complete product description and the CarCode terms and conditions are at https://www.edmunds.com/dealers/advertising-agreement.html#carcode. The Edmunds Privacy Statement is at https://www.edmunds.com/about/privacy.html. Both of those links will be displayed to you when you first use the CarCode platform and set your password. Please reply with ‘yes’ or ‘no’ to indicate if you would like to use this service.”